The Quiet Life with Susan Cain

The Quiet Life with Susan Cain

Share this post

The Quiet Life with Susan Cain
The Quiet Life with Susan Cain
10 Steps to a Thicker Skin
Copy link
Facebook
Email
Notes
More

10 Steps to a Thicker Skin

Your inner freedom is the greatest of all your possessions

Susan Cain's avatar
Susan Cain
May 20, 2024
∙ Paid
211

Share this post

The Quiet Life with Susan Cain
The Quiet Life with Susan Cain
10 Steps to a Thicker Skin
Copy link
Facebook
Email
Notes
More
69
10
Share
The “Spotlight Effect” in cartoon form, via the always amazing Tim Urban

The Quiet Life is read in all 193 countries and 50 American states - and we are grateful for each one of our readers and members. If you love art, ideas, and candlelight chats — or just want to read more of my writing — please join us!

Coming soon: How to navigate social situations of more than 2 people; how to know whether you’re a “Transcender”; how to answer the question of “why are you so quiet?” - and much more.

The Quiet Life with Susan Cain is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Dear You,

Last week, I received a bit of unsolicited, negative feedback on one of my projects - which caused me to ask myself a cascade of familiar questions:

Is this feedback correct? Should I take it seriously? Should I change what I’m doing? If so, how?

But also, more difficult questions, like: Am I actually terrible? Why does this random bit of feedback sting so much? And equally, why does the sting wear off after just a few hours?

If any of this sounds (or feels) familiar, this one’s for you - my ten steps to a thicker skin:

  1. Spotlight Effect: This is the name of a cognitive bias that afflicts most of us humans. We feel as if we’re in a perpetual spotlight, when in fact no one is thinking about us very much at all. Even a person who gives you random bits of negative feedback isn’t thinking of you much (and may be motivated by forces having little to do with you).

    *To realize this truly is to set yourself free.

    (Note: Almost all humans face this cognitive bias, but shy people probably suffer it more; psychologists often describe the shy as overly focused on themselves. I’ve never approved of this framing, because it implies that shyness is a form of egoism when in fact it’s experienced as just the opposite. But still - there’s an important truth there.)

This post is for paid subscribers

Already a paid subscriber? Sign in
© 2025 Susan Cain
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share

Copy link
Facebook
Email
Notes
More